Compliance Recording Solutions
Managing compliance is a challenge when dealing with complex, outdated systems. Solution Shop ensures smart and cost-effective installation and migration of voice recording technologies.
Professional Services
Achieving top-notch compliance management can be quite a task, especially when dealing with complex, outdated, or fragmented compliance systems.
At Solution Shop, we have a deep understanding of older and current voice recording technologies, ensuring a smart and cost-effective installation and migration process. This puts you in the driver’s seat when it comes to recording, monitoring, and managing voice and data communications.
We can effortlessly enhance older recordings with new metadata and trader-talk transcription analysis, all while integrating modern mobile and video collaboration technologies into the Voice Recording (VR) platform to meet today’s compliance requirements.
Support
Our approach to service and support ensures you’ll have one dedicated contact for all your compliance needs.
Maintaining compliance depends on your voice recording system working smoothly 24/7. In the finance sector, most Voice Recording (VR) platforms involve multiple vendors, causing headaches for technology teams seeking fast and efficient solutions.
Solution Shop’s expert support simplifies things. You’ll have a single point of contact to address any issue, eliminating the back-and-forth between IT and vendors.
Training
To make the most of your Voice Recording (VR) system and maintain compliance in real-world situations, effective training is essential, even if you have the perfect platform and the right policies in place.
Solution Shop offers global, multi-lingual instructor-led training in a format that suits your needs. Whether you’re setting up a new VR system, upgrading an existing one, or need training across different trading environments or cultures, we have the expertise to create training materials and deliver on-site, blended, or e-learning sessions for your staff.
We take into account various training needs, including onboarding, refresher courses, and new-feature learning, to keep your team updated on market regulations, new technologies, and security requirements. Our financial compliance training team is here to guide you every step of the way.
Sales
Our porfolio includes the following solutions:
- NICE
- Verint
- Redbox
