Dedicated to delivering IT excellence
Everyone has a story. Here is ours.
The Beginning
The Solution Shop journey began in 1990 when founder Justin Lees first started helping companies in Vancouver enter the age of technology. From provisioning hardware to setting up networks, Solution Shop quickly became leader in digital transformation.
Partnerships
In 2001, Solution Shop became an implementation partner for IPC and began supporting their customers in Vancouver, eventually becoming a mini branch office.
Canada
In 2009, Solution Shop expanded its operations to Toronto, providing additional resources to IPC’s service team–something we continue to do to this day.
In 2013, Solution Shop established a presence in Calgary, dedicated to supporting all IPC customers in the region.
North America
In 2015, Solution Shop opened an office in New York City. Today, Solution Shop has grown to over 30 people and is servicing clients all over North America.
Our Focus
We are hyper-focused on the IT needs of financial organizations. It’s in our DNA. While it would be easy to provide services to other industries, we believe that would dilute our value for our core customers. We love finance, and that is the lane we choose to stay in.
Our Mission
We’re on a mission to give financial organizations access to the world’s most powerful and cost-effective IT solutions–with everything delivered as promised, every time.
We don’t outsource our work overseas. We offer high-touch IT services that clients love from highly experienced local team members.
We understand financial firms have a unique set of challenges. That’s where we come in. We are experts in setting up powerful solutions for traders and financial firms. While we take pride in our technical delivery, we are even more proud of the real partnerships we form with our clients. When you work with us, you’re working with a team who understands your pain points and your goals.
Our culture is built around five key attributes that differentiate us from our competition.
Focus
We are intensely focused on providing a superior experience for traders.
Respect
We are open and honest with one another, even when it gets tough.
Ownership
We are empowered to do our jobs as true partners with our clients.
Teamwork
We work as a team and trust each other to create a seamless experience.
A team built on experience
We’re continuing to build a global network, bringing together a vibrant team with best-in-class service and technical skills alike. With more than 30 employees across the US and Canada, our team is growing fast.
Better together
We understand the spirit of partnership, in which we are deeply invested in your success, leads to great things. We make every effort to communicate with directness, openness and honesty, and we are always focused on delivering on our promises.
We love our job and love helping our clients. Life is just too short to have it any other way!