Business Analyst

John Jimenez


John is a seasoned technician with over 15 years of experience in IT support. He excels in solving complex technical issues, making them easy to understand for end-users. He works as a Trader Voice Engineer at Solution Shop, providing daily client support on the trading floor and managing IPC turrets. Previously, he supervised teams and handled equipment setups at USIS. With certifications in Advanced Administration in UNIGY and UNIGY Technician, John combines practical experience with a strong foundation in IT. 

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